Page 1 of 1

Fatal Error When Launching Game

PostPosted: Thu May 28, 2015 1:47 am
by reykjavik8866
Hi. I just installed a fresh copy of the game (from the tutorial in the forums). When I try to launch it, I receive the following fatal error message. What's the problem, and how can I resolve it? Thank you so much!

==============================================================================
World of WarCraft (build 5875)

Exe: C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
Time: May 27, 2015 6:42:35.037 PM
User: Juan
Computer: JUAN-PC
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal Exception
Program: C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 0023:0063A915

The instruction at "0x0063A915" referenced memory at "0x00000054".
The memory could not be "read".


WoWBuild: 5875
------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX=00000000 EBX=7EFDE001 ECX=00864EC4 EDX=00000001 ESI=00000000
EDI=00000000 EBP=0018FD38 ESP=0018FC34 EIP=0063A915 FLG=00010202
CS =0023 DS =002B ES =002B SS =002B FS =0053 GS =002B


----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

0063A915 0018FD38 0001:00239915 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
0063A2C9 0018FDA0 0001:002392C9 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
004027EC 0018FEE8 0001:000017EC C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
004021E0 0018FEF8 0001:000011E0 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
0040411E 0018FF88 0001:0000311E C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
76C4337A 0018FF94 0001:0000337A C:\Windows\syswow64\kernel32.dll
777792E2 0018FFD4 0001:000292E2 C:\Windows\SysWOW64\ntdll.dll
777792B5 0018FFEC 0001:000292B5 C:\Windows\SysWOW64\ntdll.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

0063A915 WoW.exe <unknown symbol>+0 (0x00000000,0x00000000,0x7EFDE000,0x00C52084)


----------------------------------------
Loaded Modules
----------------------------------------

0x00340000 - 0x003D6000 C:\Program Files (x86)\World of Warcraft Classic\fmod.dll
0x00400000 - 0x00D06000 C:\Program Files (x86)\World of Warcraft Classic\WoW.exe
0x055E0000 - 0x056F8000 C:\Program Files (x86)\World of Warcraft Classic\dbghelp.dll
0x10000000 - 0x10069000 C:\Program Files (x86)\World of Warcraft Classic\DivxDecoder.dll
0x67200000 - 0x67279000 C:\Windows\system32\mscms.dll
0x672F0000 - 0x673D7000 C:\Windows\system32\DDRAW.dll
0x6C340000 - 0x6C559000 C:\Windows\AppPatch\AcGenral.DLL
0x6C560000 - 0x6C628000 C:\Windows\system32\OPENGL32.dll
0x6C710000 - 0x6C716000 C:\Windows\system32\DCIMAN32.dll
0x6DC30000 - 0x6DC3F000 C:\Windows\system32\samcli.dll
0x6ED70000 - 0x6EDEA000 C:\Windows\AppPatch\AcSpecfc.DLL
0x6EDF0000 - 0x6EE12000 C:\Windows\system32\GLU32.dll
0x6F9A0000 - 0x6F9B3000 C:\Windows\system32\dwmapi.dll
0x6F9C0000 - 0x6F9F2000 C:\Windows\system32\WINMM.dll
0x6FA00000 - 0x6FA21000 C:\Windows\system32\ntmarta.dll
0x6FA40000 - 0x6FAC0000 C:\Windows\system32\UxTheme.dll
0x6FF60000 - 0x701A5000 C:\Windows\system32\msi.dll
0x70AC0000 - 0x70AD2000 C:\Windows\system32\MPR.dll
0x70B90000 - 0x70C14000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
0x71430000 - 0x71437000 C:\Windows\system32\WSOCK32.dll
0x71AB0000 - 0x71ABD000 C:\Windows\system32\sfc_os.DLL
0x71AC0000 - 0x71AC3000 C:\Windows\system32\sfc.dll
0x72100000 - 0x72109000 C:\Windows\system32\version.DLL
0x74800000 - 0x74814000 C:\Windows\system32\MSACM32.dll
0x74FB0000 - 0x74FFC000 C:\Windows\system32\apphelp.dll
0x750B0000 - 0x750BC000 C:\Windows\syswow64\CRYPTBASE.dll
0x750C0000 - 0x75120000 C:\Windows\syswow64\SspiCli.dll
0x75120000 - 0x75D6B000 C:\Windows\syswow64\SHELL32.dll
0x75D70000 - 0x75E60000 C:\Windows\syswow64\RPCRT4.dll
0x75E60000 - 0x75E79000 C:\Windows\SysWOW64\sechost.dll
0x75E80000 - 0x75EA7000 C:\Windows\syswow64\CFGMGR32.dll
0x75EB0000 - 0x75EBA000 C:\Windows\syswow64\LPK.dll
0x75EC0000 - 0x75F3B000 C:\Windows\syswow64\COMDLG32.dll
0x75F40000 - 0x75F52000 C:\Windows\syswow64\DEVOBJ.dll
0x75FD0000 - 0x76015000 C:\Windows\syswow64\WLDAP32.dll
0x76020000 - 0x76080000 C:\Windows\syswow64\IMM32.dll
0x76080000 - 0x76180000 C:\Windows\syswow64\USER32.dll
0x76180000 - 0x763B2000 C:\Windows\syswow64\iertutil.dll
0x763C0000 - 0x76417000 C:\Windows\syswow64\SHLWAPI.dll
0x76420000 - 0x76426000 C:\Windows\syswow64\NSI.dll
0x76470000 - 0x764A5000 C:\Windows\syswow64\WS2_32.dll
0x764B0000 - 0x764B4000 C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
0x764C0000 - 0x764C4000 C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
0x76500000 - 0x7658F000 C:\Windows\syswow64\OLEAUT32.dll
0x76590000 - 0x76631000 C:\Windows\syswow64\ADVAPI32.dll
0x76640000 - 0x76645000 C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
0x76650000 - 0x766ED000 C:\Windows\syswow64\USP10.dll
0x766F0000 - 0x766F4000 C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
0x76700000 - 0x768D3000 C:\Windows\syswow64\WININET.dll
0x768E0000 - 0x769AC000 C:\Windows\syswow64\MSCTF.dll
0x769B0000 - 0x76B0C000 C:\Windows\syswow64\ole32.dll
0x76B10000 - 0x76B13000 C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
0x76B20000 - 0x76B67000 C:\Windows\syswow64\KERNELBASE.dll
0x76B70000 - 0x76B7B000 C:\Windows\syswow64\profapi.dll
0x76B80000 - 0x76B97000 C:\Windows\syswow64\USERENV.dll
0x76C30000 - 0x76D40000 C:\Windows\syswow64\kernel32.dll
0x76E70000 - 0x76F1C000 C:\Windows\syswow64\msvcrt.dll
0x76F20000 - 0x76FB0000 C:\Windows\syswow64\GDI32.dll
0x77040000 - 0x77043000 C:\Windows\syswow64\normaliz.DLL
0x77050000 - 0x7719A000 C:\Windows\syswow64\urlmon.dll
0x771A0000 - 0x7733D000 C:\Windows\syswow64\SETUPAPI.dll
0x77710000 - 0x77714000 C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
0x77740000 - 0x778C0000 C:\Windows\SysWOW64\ntdll.dll


----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 0063A915)

0063A915: 8B 48 54 51 68 54 51 83 00 8D 95 FC FE FF FF 68 .HTQhTQ........h


Stack: 1024 bytes starting at (ESP = 0018FC34)

* = addr ** *
0018FC30: 00 00 00 00 54 FC 18 00 19 5A 64 00 80 08 37 03 ....T....Zd...7.
0018FC40: 64 20 C5 00 58 1C C5 00 58 1C C5 00 00 08 37 03 d ..X...X.....7.
0018FC50: 06 00 00 00 78 FC 18 00 58 1C C5 00 D0 E9 37 03 ....x...X.....7.
0018FC60: 04 00 00 00 88 FC 18 00 DC 5A 64 00 D0 E9 37 03 .........Zd...7.
0018FC70: 04 00 00 00 02 00 00 00 84 20 C5 00 04 00 00 00 ......... ......
0018FC80: 58 1C C5 00 84 20 C5 00 58 1C C5 00 D0 E9 37 03 X.... ..X.....7.
0018FC90: A8 FC 18 00 AE 56 64 00 84 20 C5 00 02 00 00 00 .....Vd.. ......
0018FCA0: 02 00 00 00 01 E0 FD 7E C0 FC 18 00 FA 62 64 00 .......~.....bd.
0018FCB0: 02 00 00 00 50 51 86 00 0D 02 00 00 70 E5 82 00 ....PQ......p...
0018FCC0: 70 E5 82 00 08 EF 37 03 01 E0 FD 7E 50 51 86 00 p.....7....~PQ..
0018FCD0: 0D 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FCE0: 00 FD 18 00 08 EF 37 03 00 FD 18 00 35 E1 63 00 ......7.....5.c.
0018FCF0: 70 E5 82 00 70 E5 82 00 08 EF 37 03 00 E0 FD 7E p...p.....7....~
0018FD00: 24 FD 18 00 E6 DF 63 00 70 E5 82 00 01 00 00 00 $.....c.p.......
0018FD10: 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 00 ................
0018FD20: 00 00 00 00 30 FD 18 00 0C F2 64 00 22 00 00 00 ....0.....d."...
0018FD30: A0 FD 18 00 16 9C 41 00 A0 FD 18 00 C9 A2 63 00 ......A.......c.
0018FD40: 00 00 00 00 00 00 00 00 00 E0 FD 7E 84 20 C5 00 ...........~. ..
0018FD50: 58 1C C5 00 80 ED 37 03 70 FD 18 00 AE 56 64 00 X.....7.p....Vd.
0018FD60: 84 20 C5 00 34 01 00 00 2C 00 00 00 07 00 00 00 . ..4...,.......
0018FD70: 88 FD 18 00 FA 62 64 00 2C 00 00 00 10 E2 82 00 .....bd.,.......
0018FD80: 61 00 00 00 3C 0D 37 03 E8 FE 18 00 46 27 40 00 a...<.7.....F'@.
0018FD90: 00 00 00 00 AC FD 18 00 E8 FE 18 00 DD 27 00 01 .............'..
0018FDA0: E8 FE 18 00 EC 27 40 00 01 00 00 00 57 6F 72 6C .....'@.....Worl
0018FDB0: 64 20 6F 66 20 57 61 72 63 72 61 66 74 00 00 00 d of Warcraft...
0018FDC0: 00 00 00 00 98 89 E2 00 58 7A E1 00 CC E3 76 77 ........Xz....vw
0018FDD0: 7C 98 8D 77 00 00 00 00 9C 01 E1 00 00 00 E1 00 |..w............
0018FDE0: 64 20 C5 00 78 FF 18 00 1B 00 2C 00 1C 00 00 00 d ..x.....,.....
0018FDF0: FE FF FF FF CC E3 76 77 32 E1 76 77 18 3D C5 00 ......vw2.vw.=..
0018FE00: 1C 00 29 00 1C 00 00 00 84 FC 18 00 05 00 00 00 ..).............
0018FE10: 68 7D E1 00 00 70 B5 76 0C 00 00 00 FE FF FF FF h}...p.v........
0018FE20: 00 00 00 00 58 88 E2 00 58 7A E1 00 70 7B E1 00 ....X...Xz..p{..
0018FE30: 38 85 E4 00 50 7E E1 00 08 01 22 03 D0 FD 18 00 8...P~....".....
0018FE40: 00 00 00 00 78 FF 18 00 05 1A 7B 77 90 B4 E3 00 ....x.....{w....
0018FE50: FE FF FF FF CC E3 76 77 32 E1 76 77 00 00 00 00 ......vw2.vw....
0018FE60: 00 00 00 00 00 E0 FD 7E 18 3D C5 00 00 00 00 00 .......~.=......
0018FE70: A8 D0 E5 00 B4 FE 18 00 D5 48 77 77 D8 20 84 77 .........Hww. .w
0018FE80: E0 3B C5 00 AA 2C 77 77 00 E0 FD 7E 00 00 00 00 .;...,ww...~....
0018FE90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FEA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FEB0: 65 6E 00 40 E0 3B C5 00 02 00 00 00 00 00 00 00 en.@.;..........
0018FEC0: 47 42 00 00 00 E0 FD 7E 00 00 00 00 E4 FE 18 00 GB.....~........
0018FED0: 57 44 42 43 0B 00 00 00 2C 00 00 00 00 00 00 00 WDBC....,.......
0018FEE0: A4 02 00 00 88 ED 37 03 F8 FE 18 00 E0 21 40 00 ......7......!@.
0018FEF0: 01 00 00 00 01 00 00 00 88 FF 18 00 1E 41 40 00 .............A@.
0018FF00: A0 99 40 00 00 00 40 00 00 00 00 00 43 32 E1 00 ..@[email protected]..
0018FF10: 01 00 00 00 00 00 00 00 00 00 00 00 00 E0 FD 7E ...............~
0018FF20: 05 00 00 C0 43 32 E1 00 F8 A0 C5 00 44 00 00 00 ....C2......D...
0018FF30: E0 0D E1 00 B0 90 E4 00 F0 8E E4 00 00 00 00 00 ................
0018FF40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018FF50: 00 00 00 00 00 00 00 00 01 0C 00 00 01 00 00 00 ................
0018FF60: 00 00 00 00 00 00 00 00 01 00 01 00 00 00 00 00 ................
0018FF70: 14 FF 18 00 08 F8 18 00 C4 FF 18 00 40 B1 40 00 ............@.@.
0018FF80: 60 FE 7F 00 00 00 00 00 94 FF 18 00 7A 33 C4 76 `...........z3.v
0018FF90: 00 E0 FD 7E D4 FF 18 00 E2 92 77 77 00 E0 FD 7E ...~......ww...~
0018FFA0: FC 99 8D 77 00 00 00 00 00 00 00 00 00 E0 FD 7E ...w...........~
0018FFB0: 00 00 00 00 00 00 00 00 00 00 00 00 A0 FF 18 00 ................
0018FFC0: 00 00 00 00 FF FF FF FF 05 1A 7B 77 B8 A3 E3 00 ..........{w....
0018FFD0: 00 00 00 00 EC FF 18 00 B5 92 77 77 00 10 40 00 ..........ww..@.
0018FFE0: 00 E0 FD 7E 00 00 00 00 00 00 00 00 00 00 00 00 ...~............
0018FFF0: 00 00 00 00 00 10 40 00 00 E0 FD 7E 00 00 00 00 ......@....~....
00190000: 41 63 74 78 20 00 00 00 01 00 00 00 0C 33 00 00 Actx ........3..
00190010: DC 00 00 00 00 00 00 00 20 00 00 00 00 00 00 00 ........ .......
00190020: 14 00 00 00 01 00 00 00 07 00 00 00 34 00 00 00 ............4...
00190030: 7C 01 00 00 01 00 00 00 00 00 00 00 00 00 00 00 |...............


------------------------------------------------------------------------------

======================================================================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x3
Number of Processors: 2
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 16
Processor Revision: 1539

Percent memory used: 37
Total physical memory: -811008
Free Memory: -1604321280
Page file: -1
Total virtual memory: 2147352576

Re: Fatal Error When Launching Game

PostPosted: Thu May 28, 2015 5:50 am
by Juflex
Greetings,
you can try few things, but my opinion is that your problem is related to dx11. try to switch back to dx9 and see if the error still exists. I had a similar problem on retail version last year.
I hope it helps.