Lost my items

Posted:
Sun May 31, 2015 6:56 am
by zp820821
Yesterday, my account was stolen,I changed my password immediately,but its too late.The thief to sell all my goods and items,and took the golds.So sad and angry!Can you help me to restore the items because i can't get it once again such as black decorations.Looking forward to your reply.
Re: Lost my items

Posted:
Sun May 31, 2015 10:01 am
by Tosicx
I am almost 100% sure nothing can be done regarding this
Re: Lost my items

Posted:
Sun May 31, 2015 10:35 am
by Krusher
dear ZP820821,
we do not restore items or gold that was taken off your account.
your account is your own responsibility, and accounts do not get hacked that easy so it can be you have given your account details to someone that abused this.
Re: Lost my items

Posted:
Mon Jun 01, 2015 12:33 pm
by zp820821
dear Krusher,
When I saw your reply, I am very very sad. I paid three months of hard work on my game character, but hackers to patronize my account, everything is gone. No matter what it takes to me again, I will no longer get the blackhand ornaments, which will result in permanent damage to me, break my heart. So, dear krusher, can you just restore my blackhand ornaments it?
I have a request, the hacker stole about 500 golds and sent by mail, please find him and punish him.should we let the bastard go unpunished it
My character name is Bigbook, looking forward to your reply.