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changed password not working

PostPosted: Tue Jun 02, 2015 5:31 am
by dann9109
Hey i changed my password using the .acc password oldpassword newpassword newpassword and it said it worked when i was in game. I logged right after using the command and now the new password nor the old password will work. I never usually post on forums but I really need some help. My account is dann9109, hopefully somebody can figure this out im buggin. :cry: :cry:

Re: changed password not working

PostPosted: Tue Jun 02, 2015 6:55 am
by Juflex
At this point, only one of the staff members can answer your question.

Re: changed password not working

PostPosted: Tue Jun 02, 2015 2:52 pm
by dann9109
So i just have to wait i guess? Or can i PM one of them?

Re: changed password not working

PostPosted: Wed Jun 03, 2015 12:44 am
by dann9109
now its saying im banned? WTF.....

Re: changed password not working

PostPosted: Wed Jun 03, 2015 3:19 am
by TaurenRogue
too many "wrong" passwords = temp ban to prevent brute forcing the password.... wait for a gm / staff reply on your password issue and good luck

Re: changed password not working

PostPosted: Wed Jun 03, 2015 3:52 am
by dann9109
thanks for the reply gives me some hope....but i definitely dont know what my password is then because I tried the new password and the original i dont imagine they ban after one wrong password

Re: changed password not working

PostPosted: Wed Jun 03, 2015 7:53 am
by Juflex
Greetings,
I have tested the account change password on my account and I could say it is working without any issues.
the command used to change the password:
Code: Select all
.acc password old_pass new_pass new_pass


Explaining the change password command:
open chat and type: .acc "space" password "space" old_pass "space" new_pass "space" new_pass
between every word in command line use only 1 space, if you have more these will be added as character for the password.
.acc password = command to change the password for the current account
old_pass = the current password for the account
new_pass = your new password the you want to add to your account

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After I received the confirmation in chat that my password has changed,
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I pressed "exit game" button, waited 20 seconds and I started the game again.

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Login with the new password and everything was working correctly.
You also have to consider that password must be not longer than 15 characters. If you set a password longer than 15 characters, the server will accept it, but the client will not let you insert it, he is limited to 15 characters.

I hope this helps.

Re: changed password not working

PostPosted: Wed Jun 03, 2015 10:50 am
by dann9109
Thanks for your reply but I did exactly that. Although I was very careful as I imagined it's a sensitive command I must have made a mistake because it is not working therefore I still need to recover my password.

Re: changed password not working

PostPosted: Wed Jun 10, 2015 3:15 am
by dann9109
did they add something to manually reset passwords yet?

Re: changed password not working

PostPosted: Wed Jun 10, 2015 5:34 am
by Mimma
Did you use a very long password? There is an invisible limit of 15 characters.