Password not working

Account or connection issues

Password not working

by JRyan2297 » Thu Jun 04, 2015 3:44 pm

I created the account JRyan2297 a while ago, but had to quit for about a month due to work. When i tried to log back in, it gives the the error message "Unable to connect." I would like to start playing again, so if you can reset my password... or tell me what it is (i may have just forgotten it) that would be great.

Thanks
JRyan2297
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Re: Password not working

by AverageJoe » Thu Jun 04, 2015 7:19 pm

There's no password resets at the moment. Admins used to reset it but they're getting ready to deploy a password recovery utility soon. No ETA on when it'll be available though.
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Re: Password not working

by JRyan2297 » Thu Jun 04, 2015 8:40 pm

So no way to get into that account atm? It also wont let me make another account on the ip im assuming says max account creation alrdy made so what can i do to play
JRyan2297
Tester
 

Re: Password not working

by AverageJoe » Thu Jun 11, 2015 4:40 am

JRyan2297 wrote:So no way to get into that account atm? It also wont let me make another account on the ip im assuming says max account creation alrdy made so what can i do to play


The new password reset feature is now live. If you're still getting errors during login, try resetting the password using the e-mail address you registered your account with. Make sure it's less than 16 characters in length.
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