Unrightful Ban?

by **StrontiumDog** » Sun Jun 07, 2015 4:25 am

Accountname: Strontium Dog

Not sure why I was banned?
Hoping this is a temp ban from multiple login failures or something else non-serious

by **Tyrael** » Sun Jun 07, 2015 4:33 am

Greetings StrontiumDog,

The account named StrontiumDog has never been banned. Wait 15 minutes and make sure you're entering the correct password.

Regards,
GM Tyrael

by **StrontiumDog** » Sun Jun 07, 2015 4:34 am

Cheers, thanks for a quick reply, having a blast on the server.

Have a good day,
Stronty

by **StrontiumDog** » Sun Jun 07, 2015 5:48 am

Im still having trouble logging in. Whenever I log in I either get the 'Unable to connect' message or it says my account has been closed.

I have tried reinstalling the game and making a new account but both problems still persist.
I am 100% sure my password is correct and that the realmlist is alright.

by **mcsorley0** » Sun Jun 07, 2015 5:53 am

Same.

by **Tyrael** » Sun Jun 07, 2015 5:54 am

The 'Unable to connect' message usually means that you're entering an incorrect password. After a few failed attempts then you'll get temporarily locked out.

Regards,
GM Tyrael

by **StrontiumDog** » Sun Jun 07, 2015 6:23 am

For anyone else who has this problem:

Go to the user control panel on the forums and reset your password/ choose a new password. This worked instantly for me.

by **Tyrael** » Sun Jun 07, 2015 6:25 am

Your forum account is not connected to your in-game account. You probably just entered the correct password this time.

Regards,
GM Tyrael

by **Ragstal** » Mon Oct 12, 2015 3:33 pm

I HAVE FOUND YOU!

the most op pic of them all

by **Dreez** » Mon Oct 12, 2015 4:10 pm

can't those trolls be banned?

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