Account closed?

Account or connection issues

Account closed?

by goatlover » Mon Jun 08, 2015 2:14 pm

Hello, i havent been playing for a while but today I wanted to log in. Problem is that i get this message that my account is closed and no longer in use. Realmlist and client should be okay since i have not changed them since last time i played.
Is there a way to reactive my account again? account name is "goatlover", thx in advance
goatlover
Tester
 

Re: Account closed?

by tigru » Mon Jun 08, 2015 2:50 pm

Greetings,

Account goatlover has never been banned. Wait 15 minutes for the automatic lock to expire.

Regards,
GM tigru
User avatar
tigru
Game Master
Game Master
 

Re: Account closed?

by Crazuh » Mon Jun 08, 2015 4:56 pm

Mine is the sameway its crazuh Help :D
Crazuh
Tester
 

Re: Account closed?

by tigru » Mon Jun 08, 2015 6:23 pm

Greetings,

Account crazuh has never been banned. Wait 15 minutes for the automatic lock to expire.

Regards,
GM tigru
User avatar
tigru
Game Master
Game Master
 

Re: Account closed?

by goatlover » Mon Jun 08, 2015 6:37 pm

I am pretty sure i have my password right. I have now tried multiple times to wait atleast 15min and try again but still no luck? Can i reset my password to make 100% sure i have am entering right stuff there. Thanks

Goatlover
goatlover
Tester
 

Re: Account closed?

by Crazuh » Mon Jun 08, 2015 7:13 pm

still the samething for me :/ can we try what goatlover is doing and reset my password "crazuh"
Crazuh
Tester
 

Re: Account closed?

by tigru » Tue Jun 09, 2015 7:22 am

Greetings,

The reset password service is not available yet. Developers are working on a tool to reset your account password.

Regards,
GM tigru
User avatar
tigru
Game Master
Game Master
 


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