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Account closed?

PostPosted: Mon Jun 08, 2015 2:14 pm
by goatlover
Hello, i havent been playing for a while but today I wanted to log in. Problem is that i get this message that my account is closed and no longer in use. Realmlist and client should be okay since i have not changed them since last time i played.
Is there a way to reactive my account again? account name is "goatlover", thx in advance

Re: Account closed?

PostPosted: Mon Jun 08, 2015 2:50 pm
by tigru
Greetings,

Account goatlover has never been banned. Wait 15 minutes for the automatic lock to expire.

Regards,
GM tigru

Re: Account closed?

PostPosted: Mon Jun 08, 2015 4:56 pm
by Crazuh
Mine is the sameway its crazuh Help :D

Re: Account closed?

PostPosted: Mon Jun 08, 2015 6:23 pm
by tigru
Greetings,

Account crazuh has never been banned. Wait 15 minutes for the automatic lock to expire.

Regards,
GM tigru

Re: Account closed?

PostPosted: Mon Jun 08, 2015 6:37 pm
by goatlover
I am pretty sure i have my password right. I have now tried multiple times to wait atleast 15min and try again but still no luck? Can i reset my password to make 100% sure i have am entering right stuff there. Thanks

Goatlover

Re: Account closed?

PostPosted: Mon Jun 08, 2015 7:13 pm
by Crazuh
still the samething for me :/ can we try what goatlover is doing and reset my password "crazuh"

Re: Account closed?

PostPosted: Tue Jun 09, 2015 7:22 am
by tigru
Greetings,

The reset password service is not available yet. Developers are working on a tool to reset your account password.

Regards,
GM tigru