hacked account

Account or connection issues

hacked account

by laretti » Tue Jun 09, 2015 11:54 am

Hello today was not able to enter the game login mail laretti [email protected] please update the password and send to the mail indicated during registration.
laretti
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Re: hacked account

by AverageJoe » Tue Jun 09, 2015 7:35 pm

Password resets are currently unavailable. The staff is working on a new password reset utility but it is not ready at the moment.
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Re: hacked account

by laretti » Wed Jun 10, 2015 3:46 am

Block me then my account!
laretti
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Re: hacked account

by laretti » Wed Jun 10, 2015 11:16 am

Maybe the administration has something to answer
laretti
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Re: hacked account

by laretti » Thu Jun 11, 2015 3:31 am

This account has been used recently. You can't reset the password now.Remember that you are responsible for your account security, and as stated in our Terms of Use, we do not reset passwords for hacked accounts.
laretti
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Re: hacked account

by AverageJoe » Thu Jun 11, 2015 3:44 am

I was just about to post in this thread; the new password reset feature is now live. Unfortunately, it looks like someone is logged onto your account and actively playing. If so, I don't think anything can be done. Maybe you can try resetting it after they've logged off the account? No telling when they will though.
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Re: hacked account

by laretti » Thu Jun 11, 2015 4:08 am

How much time need to go away so I can change the password?
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Re: hacked account

by laretti » Thu Jun 11, 2015 4:57 am

Up!
laretti
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Re: hacked account

by AverageJoe » Thu Jun 11, 2015 5:16 am

I have no idea. I'm not even sure if it's possible; it's just a guess on my part.
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Re: hacked account

by Krusher » Thu Jun 11, 2015 9:25 am

Please try it on a regular basis to reset the password. If there is someone playing it cant be forever logged in.
Krusher
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