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hacked account

Posted:
Tue Jun 09, 2015 11:54 am
by laretti
Hello today was not able to enter the game login mail laretti
[email protected] please update the password and send to the mail indicated during registration.
Re: hacked account

Posted:
Tue Jun 09, 2015 7:35 pm
by AverageJoe
Password resets are currently unavailable. The staff is working on a new password reset utility but it is not ready at the moment.
Re: hacked account

Posted:
Wed Jun 10, 2015 3:46 am
by laretti
Block me then my account!
Re: hacked account

Posted:
Wed Jun 10, 2015 11:16 am
by laretti
Maybe the administration has something to answer
Re: hacked account

Posted:
Thu Jun 11, 2015 3:31 am
by laretti
This account has been used recently. You can't reset the password now.Remember that you are responsible for your account security, and as stated in our Terms of Use, we do not reset passwords for hacked accounts.
Re: hacked account

Posted:
Thu Jun 11, 2015 3:44 am
by AverageJoe
I was just about to post in this thread; the new
password reset feature is now live. Unfortunately, it looks like someone is logged onto your account and actively playing. If so, I don't think anything can be done. Maybe you can try resetting it after they've logged off the account? No telling when they will though.
Re: hacked account

Posted:
Thu Jun 11, 2015 4:08 am
by laretti
How much time need to go away so I can change the password?
Re: hacked account

Posted:
Thu Jun 11, 2015 4:57 am
by laretti
Up!
Re: hacked account

Posted:
Thu Jun 11, 2015 5:16 am
by AverageJoe
I have no idea. I'm not even sure if it's possible; it's just a guess on my part.
Re: hacked account

Posted:
Thu Jun 11, 2015 9:25 am
by Krusher
Please try it on a regular basis to reset the password. If there is someone playing it cant be forever logged in.