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reset password

PostPosted: Wed Jun 17, 2015 10:30 am
by silentflower
Hi,

while trying to reset password I'm getting this message

Whoops! There were some problems with your input.

This account has been used recently. You can't reset the password now.Remember that you are responsible for your account security, and as stated in our Terms of Use, we do not reset passwords for hacked accounts.


When I can reset my password? And do I have a limit for how much time password can be changed?

Re: reset password

PostPosted: Wed Jun 17, 2015 2:27 pm
by silentflower
Can anyone look on this?

Re: reset password

PostPosted: Wed Jun 17, 2015 5:54 pm
by Zoey_Urbina
A staff member will respond to you once they come online. Which is normally within the first 24 hours of thread creation. As for the password recovery, you're not able to do a password recovery as long as the account is online, and you'll need to wait 24 hours after it has gone offline.

Re: reset password

PostPosted: Thu Jun 18, 2015 7:45 am
by silentflower
Zoey_Urbina wrote:you'll need to wait 24 hours after it has gone offline.

Thanks.