Gunzlinger

Account or connection issues

Gunzlinger

by Gunzlinger » Fri Jun 19, 2015 3:36 pm

Hi, could a Admin please get hold of me. I was currently leveling with my brother (so were most likely on the same IP address) but for some reason after a few random disconnections in game i tried logging back on to continue to quest with him in silverpine forest, but for some reason i login and i get the message im banned? could you please overturn this if possible? my in game name is Dbolrage , level 12 Tauren Warrior, would be much appreciated as im a vanilla player from back in the day on Frostwhisper EU.
Gunzlinger
Tester
 

Re: Gunzlinger

by Gunzlinger » Fri Jun 19, 2015 5:15 pm

a little update, i sometimes get the message 'unable to connect' help appreciated. i can log on to your site/fourm fine :(
Gunzlinger
Tester
 

Re: Gunzlinger

by Aunstic » Fri Jun 19, 2015 5:48 pm

'Unable to connect' means you're either typing in the wrong username or password.
If you have typed the wrong username or password too many times, your IP gets a 10-15 minute suspension.
To verify if your account is actually banned, login to your account at http://en.nostalrius.org/ and it will tell you the status of your account.


Otherwise, please read the sticky ( https://forum.nostalrius.org/viewtopic.php?f=45&t=11569 ) for connectivity problems. It will most likely have your issue in there.
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Aunstic
Knight-Lieutenant
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Re: Gunzlinger

by Gunzlinger » Fri Jun 19, 2015 6:32 pm

hi Aunstic thanks for your response, ive tried changing my password but the system is saying that ive recently been on to the account, not sure how long you have to wait till i change change it ?
Gunzlinger
Tester
 

Re: Gunzlinger

by Lorilay » Fri Jun 19, 2015 8:46 pm

Gunzlinger wrote:hi Aunstic thanks for your response, ive tried changing my password but the system is saying that ive recently been on to the account, not sure how long you have to wait till i change change it ?

24h
Lorilay
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