Account deleted or banned out of nowhere?

[kupoliko]

I cant log in the game. It just says "unable to connect" and i cant even get in https://en.nostalrius.org/login just says "Whoops! There were some problems with your input. Bad credentials." So if some admin could tell me if my account has been banned or deleted for no reason? Havent done anything against the rules.

Account name is kupoliko and it worked fine 1 day ago, that is my last online

[Tyrael]

Greetings kupoliko,

The account has never been banned. Wait 15 minutes for the temporary locked out to end and make sure you're entering the correct password or you'll get locked out for another 15 minutes.

Regards,
GM Tyrael

[AverageJoe]

"Unable to connect" is nearly guaranteed to be an incorrect password you're entering and the fact that you're getting "Bad credentials" on the website kind of confirms it. It's probably best you just reset your password using the "Forgot your password?" link unless if you think you can remember it correctly.

[kupoliko]

it cant be wrong password or account because i have those saved in notepad and ive checked that those are 100% correct and it worked fine yeasterday. tried to use that forget password thing and "Whoops! There were some problems with your input.
This account has been used recently. You can't reset the password now.Remember that you are responsible for your account security, and as stated in our Terms of Use, we do not reset passwords for hacked accounts." was the result of that

[AverageJoe]

There's a cooldown on the password reset. If you were playing yesterday there's a chance not enough time has passed to enable a password reset just yet. Only other thing you can do is keep trying to login, though repeated failures will continue to temporarily ban your IP.

[Dictatorhost]

I have same problem right now !

Im 100% sure that i know the password and the right login. But it says it dosent exist!
Is there any support where u can get send your login info to your mail or something ?

[AverageJoe]

I have same problem right now !

Im 100% sure that i know the password and the right login. But it says it dosent exist!
Is there any support where u can get send your login info to your mail or something ?

Nope, but you can try to manually find it out.

If you've ever logged on, created a character, and played on it before, you can check the account name in your WoW folder. Browse to World of Warcraft Classic\WTF\Account folder and in there will be more folders named after the accounts you've used to login with.

Take those account names and go to the https://en.nostalrius.org/login web page and try logging in with the password you believe is correct. If your password is right, you should login successfully and it'll show you account info like last day of activity and IP address. If your password is not right, you'll get an error like "Bad credentials."