I am still banned :(

Account or connection issues

I am still banned :(

by piratekitty » Sat Jun 20, 2015 6:09 pm

The ban said it would be over by 6AM, but I cannot log in. I would understand if it was a timezone issue.
piratekitty
Tester
 

Re: I am still banned :(

by Tyrael » Sat Jun 20, 2015 7:38 pm

Greetings piratekitty,

The account has been banned permanently for hacking. You're welcome to create a new account if you respect our rules.

Regards,
GM Tyrael
GM Team Leader
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Tyrael
Game Master
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Re: I am still banned :(

by piratekitty » Sat Jun 20, 2015 8:47 pm

Hacking? How? I don't even have any addons :P
piratekitty
Tester
 

Re: I am still banned :(

by piratekitty » Sat Jun 20, 2015 8:51 pm

Is there a way to appeal this? I do not hack, nor have the slightest idea how.
piratekitty
Tester
 

Re: I am still banned :(

by piratekitty » Sat Jun 20, 2015 9:05 pm

How do I prove I do not hack?
piratekitty
Tester
 

Re: I am still banned :(

by Tosicx » Sat Jun 20, 2015 10:24 pm

I am pretty sure there is no option to appeal.
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Tosicx
Senior Sergeant
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Re: I am still banned :(

by Rabite » Sat Jun 20, 2015 11:34 pm

Tosicx wrote:I am pretty sure there is no option to appeal.


There is.
If he was banned unjustly by the aggresive hacking detection algorithm, he can appeal to Daemon.
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Rabite
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Re: I am still banned :(

by piratekitty » Sun Jun 21, 2015 1:05 am

How do I go about doing this?
piratekitty
Tester
 

Re: I am still banned :(

by piratekitty » Sun Jun 21, 2015 2:05 am

Ohhhhhh. Haha I just realized what this is about...I think. This is most likely because I have been switching internet connections a lot. Recently I moved in with my used to be neighbor now girlfriend. I use the internet connection from my old place because it was faster than my now gf's mom's internet which she had been using. Eventually I persuaded her to get our own because using either have become almost impossible to use. We have our own now, and if you lift the ban I can assure you it will be the only IP i will use.
piratekitty
Tester
 

Banned for switching internet connection? Are u crazy?

by Zaludak » Sun Jun 21, 2015 7:00 am

Hello guys,
I played yesterday in Barrens exping my rogue. I got ban for reason "hidding" on account Zaludak. Only thing i did, was that i switched internet connection to another internet because my primary connection to the internet was broken. So i hope that you can fix it and that you unban me fast. Thanks for your understanding. R.
Zaludak
Tester
 

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