Locked out

[DivineEnigma]

I attempted to log in and it would say all the messages like, "Connecting," "Handshaking," "Success." But afterwards just say "Unable to Connect." I attempted many times afterwards over the day and eventually it said my account has been suspended and it no longer available for use. My two characters are Kalkzhim and Janquar.

[AverageJoe]

Sticky Thread
In-depth Troubleshooting > Unable to connect: likely typing in the password incorrectly.
In-depth Troubleshooting > This account has been closed: temporary 15 minute ban for logging in too many times unsuccessfully.
FAQs > How do I reset my password: try resetting the password and see if you can login afterwards.