Account Banned

Account or connection issues

Account Banned

by Saltynord » Sat Jul 04, 2015 10:32 am

My account was recently banned for no apparent reason. I believe it has to do with the ip security system but I could be wrong. My brother came over to my place to play with me and had issues logging in. At first it was telling him " unable to connect" but after trying longer his account was suspended.

Shortly after this happened I was disconnected from my game and had the same issue. So now we are both stuck with suspended accounts and dont know what to do. :/

Character names:

Saltynord

Naturewraith

please help!
Saltynord
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Re: Account Banned

by Saltynord » Sat Jul 04, 2015 10:36 am

bump
Saltynord
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Re: Account Banned

by AverageJoe » Sun Jul 05, 2015 12:17 am

Sticky Thread
FAQs > How do I tell if my account is banned and why?
Use the login link on the main website to tell if your account is legitimately banned. Otherwise if not, you may have triggered the server's anti-hacking measures by logging in too many times unsuccessfully which expires after 15 minutes.
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AverageJoe
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Re: Account Banned

by Robotron » Sun Jul 05, 2015 12:32 am

"My brother"
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Robotron
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Re: Account Banned

by Tyrael » Sun Jul 05, 2015 7:27 am

Greetings Saltynord,

The account has never been banned. You may be entering the wrong password.

Regards,
GM Tyrael
GM Team Leader
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