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Account Banned

PostPosted: Sat Jul 04, 2015 10:32 am
by Saltynord
My account was recently banned for no apparent reason. I believe it has to do with the ip security system but I could be wrong. My brother came over to my place to play with me and had issues logging in. At first it was telling him " unable to connect" but after trying longer his account was suspended.

Shortly after this happened I was disconnected from my game and had the same issue. So now we are both stuck with suspended accounts and dont know what to do. :/

Character names:

Saltynord

Naturewraith

please help!

Re: Account Banned

PostPosted: Sat Jul 04, 2015 10:36 am
by Saltynord
bump

Re: Account Banned

PostPosted: Sun Jul 05, 2015 12:17 am
by AverageJoe
Sticky Thread
FAQs > How do I tell if my account is banned and why?
Use the login link on the main website to tell if your account is legitimately banned. Otherwise if not, you may have triggered the server's anti-hacking measures by logging in too many times unsuccessfully which expires after 15 minutes.

Re: Account Banned

PostPosted: Sun Jul 05, 2015 12:32 am
by Robotron
"My brother"

Re: Account Banned

PostPosted: Sun Jul 05, 2015 7:27 am
by Tyrael
Greetings Saltynord,

The account has never been banned. You may be entering the wrong password.

Regards,
GM Tyrael