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Scammed account

PostPosted: Tue Jul 07, 2015 5:36 am
by deadla33
Hey guys,

My account was scammed with probably some kind of malicous program.

Please review the IP connections of the account and also i can give every information about original details.

If its possible help me get my account back if not atleast check what this chinese guy doing with it and close/ban it,dont let my 1,5months hard work help for this chinese.

Char.name: Ndavid (lvl49 priest)

Chers,David

Re: Scammed account

PostPosted: Wed Jul 15, 2015 7:43 am
by deadla33
bump

Re: Scammed account

PostPosted: Wed Jul 15, 2015 7:48 am
by Zoey_Urbina
Nostalrius does not recover lost/hacked accounts. Please use the password reset feature which becomes available when the account has been offline for at least 1-10 days. Keep in mind that this feature was developed to recover accounts from owners who had forgotten their password, not to recover hacked accounts. This at least gives you a chance of getting your account back but it requires the hacker to be offline for a long time.


Viper @ Terms of Use wrote:The player is responsible for his own account safety. You should:
Have a complicated password;
Never share your account details;
Connect yourself from a safe place;
Never download unsafe files that might contain keyloggers.

Re: Scammed account

PostPosted: Thu Jul 16, 2015 7:41 am
by deadla33
So even if you know this account is hacked (proven by the IP logins) you guys let the hacker use it for gold farming and selling? cool

Re: Scammed account

PostPosted: Thu Jul 16, 2015 2:11 pm
by tigru
Greetings,

Please send a PM to Daemon with all info necesary to identify you as the owner of the account and maybe he will be able to block the account for being played.

Regards,
GM tigru

Re: Scammed account

PostPosted: Thu Jul 16, 2015 9:18 pm
by Dialects
deadla33 wrote:So even if you know this account is hacked (proven by the IP logins) you guys let the hacker use it for gold farming and selling? cool

I love how you thought Zoey_Urbina was an admin and then proceeded to trash-talk him for trying to help you.