account banned

[loneconical]

Hello, I was traveling through Stranglethorn not long after noon, Pacific Standard time, when I was disconnected from the server. Since it was not the first time it had happened I waited a minute or two and then attempted to log back in. However once I tried to log in a message appeared and it stated that my account was closed and I had been banned. I did some searching through the forums and saw this is an issue that is already known. Thus I am asking if my ban could be lifted so I may return to the game server. The character in question is named Newhall.

[loneconical]

I would also like to put down that the time the ban is said to expire was false. The link provided in the sticky thread to verify a ban does not show the correct time. It claims the ban would have been lifted at 9:04 PM, July 7. However the time I was disconnected is stated as 10:50 PM. I am led to believe the ban never lifting is due to a discrepancy in the time zones. The ban lift was put at the server time, while my personal time was used wait it out. Thus my account will never reach the time since it numerically happened in the past. So either my account traveled through time or it was a server based mistake.

[feklaist]

Id go with timetravel

[AverageJoe]

From what I've seen, when the website shows a ban message for a date that's in the past, that typically means the account has been permanently banned, not that there's been a time skip or time zone difference.

[Tyrael]

Greetings loneconical,

Your case is being reviewed. Please allow for 12-24 hrs for a response.

Regards,
GM Tyrael

[loneconical]

Thank you for your time.

[loneconical]

I would also appreciate it if someone could tell me what causes this issue, and if there is anything I could do to avoid it.

[Tyrael]

Please try logging in again.

Regards,
GM Tyrael

[loneconical]

I would like to thank everyone, I can log in now.