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Account Banned

PostPosted: Fri Jul 10, 2015 8:55 am
by garrettx18
Name: Macewindot
race: Human
Class: Warlock
Level: mid 30's ( don't know exact level)
I have been inactive due to account issues, My account went from "Unable to connect" to "Account has been banned" within a few login attempts. I'd like to continue playing nostalrius , but can't login whenever I try. Please help.

-Macewindot

Re: Account Banned

PostPosted: Fri Jul 10, 2015 12:58 pm
by Metukka
Sounds like you remember the password incorrectly. Unable to connect comes if you type password incorrectly, and the ban would be the automatic 15min suspension for using an incorrect password too many times.

Re: Account Banned

PostPosted: Fri Jul 10, 2015 4:36 pm
by AverageJoe
Sticky Thread
In-depth Troubleshooting > "Unable to connect."
In-depth Troubleshooting > "This account has been closed."

Chances are you're logging in with the wrong password too many times and getting temporarily banned.

FAQs > "How do I reset my password?"

Re: Account Banned

PostPosted: Sat Jul 11, 2015 3:39 am
by Radius
Greetings garrettx18,

The account associated with character name "macewindot" has never been banned. Please refer to the sticky threads for connection/login problems and how to reset your password if necessary.

Regards,
GM Radius