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Account locked

PostPosted: Mon Jul 13, 2015 11:47 pm
by Dreadmight
Hello, just tried starting out fresh here on Nostalrius. I created a forum and game account, got the client directly from the recommended installer, and all appears to be in order. However, the first time I attempted to log in I repeatedly got a 'disconnected from server' message after handshaking. After trying several of the fixed put forward to resolve this issue, I got a message saying my account is closed. I haven't even been able to get to the server selection screen in all my attempts.

Re: Account locked

PostPosted: Tue Jul 14, 2015 1:22 am
by Tyrael
Greetings Dreadmight,

What is your character name and what is the server name at the bottom right of the login screen?

Regards,
GM Tyrael

Re: Account locked

PostPosted: Tue Jul 14, 2015 1:29 am
by Dreadmight
Well I haven't made a character is the trick, I can't get past the login screen. The server name in the bottom right reads Nostalrius Begins.

Re: Account locked

PostPosted: Tue Jul 14, 2015 11:19 pm
by Dreadmight
Just a quick bump as I still cannot log in and I'm getting a message saying my account is closed.

Re: Account locked

PostPosted: Thu Jul 16, 2015 1:54 am
by Dreadmight
Still locked. Redownloaded the client, realmlist is set up correctly, all seems to be in order.

Re: Account locked

PostPosted: Thu Jul 16, 2015 2:31 am
by teekanc
Lately the login servers have been experiencing a bunch of issues, probably the most notable of which we call "SaltyKronosStaff.DDoS" so they have been hammered. You're not alone in your issue, just keep trying and keep an eye on the forums.

Banned.

Re: Account locked

PostPosted: Sat Jul 18, 2015 5:25 am
by Dreadmight
Aaaand still locked. Think perhaps I was unlocked for a bit as I was able to get three or four "disconnected from server" messages before it said my account was locked again. Would it be worthwhile to start a new account and try again?

Re: Account locked

PostPosted: Sat Jul 18, 2015 7:55 am
by xngames
Delete the WTF folder and the WBD. Worked for me.

Re: Account locked

PostPosted: Sat Jul 18, 2015 4:47 pm
by Dreadmight
xngames wrote:Delete the WTF folder and the WBD. Worked for me.

Both times I've reinstalled I've deleted the WTF/WBD folders. I can't get past the login screen so they still haven't been remade. I'm pretty sure I'm connecting at some point since I see an announcement about maintenance on the 21st, but upon trying to log in I'm still getting the message that my account is locked.

Re: Account locked

PostPosted: Sun Jul 19, 2015 5:08 pm
by Dreadmight
Still getting disconnected at handshaking and account closed messages.