Account disabled?

Account or connection issues

Account disabled?

by ra2z » Thu Jul 16, 2015 5:57 pm

Every time i try to log into my account i get discounted from server, is my account locked? character name is hollenhund.
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Re: Account disabled?

by Aunstic » Thu Jul 16, 2015 6:02 pm

Have you tried to login more than 2 times? Many people are having this problem. It works after 2+ tries to login.
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Re: Account disabled?

by ra2z » Thu Jul 16, 2015 6:05 pm

Yes.
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Re: Account disabled?

by Radius » Fri Jul 17, 2015 3:19 am

Greetings ra2z,

The account associated with character name "Hollenhund" has not been disabled. Please refer to the sticky threads for a possible solution. Is "Disconnected from server" the only message you get? How many times have you tried logging in? Viper posted an announcement earlier saying players may have to attempt logging in several times because of new security features implemented on the server.

Regards,
GM Radius
Please be sure to check out the announcements board for updates to our terms of use, FAQs, staff activity, and more!
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