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Lost items in Mail?

PostPosted: Thu Jul 16, 2015 9:46 pm
by Etecc
So I sent a stack of 5 arcanite bars to my alt.

I had 7 on him already.

When i got the mail there, the stack was suddenly only 4. then i took those 4 out of my mail and in my bad there were 8 in total.

same with other items. I sent more stacks and on each one that arrived there was 1-8 items per stack missing.

I find this to be a pretty big joke, aswell as the non existing GM support on such things. Free server bla bla. Stuff like this is anoying.

Anyone else experienced this?

Re: Lost items in Mail?

PostPosted: Fri Jul 17, 2015 12:31 am
by Dialects
I have experienced this too. Yesterday, I mailed some linen cloth to my other character, Loaf.

I woke up today to retrieve it from the mail. The mail was definitely there, as it is supposed to be. However, when I took the linen cloth from the mail, I saw it go into my inventory and then instantly disappear.

I logged out, and then logged back in, and it still wasn't in my inventory. I tried checking the mail again, and nothing was there either.

I know that this shouldn't be a big deal (considering it was just a couple Linen Cloths), but I'm afraid that this will happen again to a more valuable item.

I hope someone can help solve this problem.

Re: Lost items in Mail?

PostPosted: Fri Jul 17, 2015 7:24 am
by Dialects
Bump.

Re: Lost items in Mail?

PostPosted: Fri Jul 17, 2015 10:47 am
by Holmes
you should try to record this as it seems to happen to you frequently(?) when youre looting your mailbox. as a proof.

i guess its a pain to check the server logs for such things. maybe this is happening due to lags/packet loss.