Account Lost

[Merremarre]

Tried to log into my account this day and it just says Unable to connect. My other account works fine. I have googled and when it says Unable to connect it is usually changed pass? I havent changed the password.


Character involved : Felvine
Account Name Merremarre

[AverageJoe]

"Unable to connect" isn't necessarily a changed password, but rather, it's that you're typing in the wrong password and can be fixed by resetting the password.

Give it a try:
https://en.nostalrius.org/password

[Merremarre]

Reset saying that no account with that email exists :s

[AverageJoe]

Oi! The e-mail you're using isn't the one the account was registered with.

Have any other e-mail addresses you use?

[Merremarre]

Just one email and that one isent working

[Merremarre]

Even website login says Bad Credentials.

[AverageJoe]

Ban credentials can mean you're using the wrong password to login, which kind of confirms the "unable to connect" error in WoW login.

Wrong password and wrong e-mail when trying to reset; that's rough, man. Do you have any friends in the game that can see your character actively being played like maybe the account was hacked? Beyond that, I'm not sure what else to do.

[Merremarre]

Yes I can see my character playing when im online my other account

[AverageJoe]

Oy gevalt! Well that could be a problem. If you're not in possession of your account an someone else is actively playing it, it's possible they could've changed the password in-game using the ".account password" command to lock you out, and without the e-mail address it was registered with to reset it, there's little that can be done.

All I can think of is try really, really, really hard to remember which e-mail address you used to register the account with and try to reset the password.

[Eragon]

I am able to request a ban for your account, I am not able to restore it, you are responsible for your actions