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Account banned today. HELP!

PostPosted: Tue Jul 21, 2015 10:17 pm
by Lamaj
Hello Nostalrius. I have had lag issues all the time i have played today and after a couple of reconnects i couldnt connect anymore because my account got banned. I dont know why, but i am pretty sure i havent done anything that could have gotten me banned, and i just want to know if this issue can be resolved :)

My account name is Lamaj

Re: Account banned today. HELP!

PostPosted: Tue Jul 21, 2015 10:42 pm
by Tyrael
Greetings Lamaj,

The account has never been banned. Verify that you're entering your password correctly.

Regards,
GM Tyrael

Re: Account banned today. HELP!

PostPosted: Tue Jul 21, 2015 10:54 pm
by Lamaj
I have just tried and its still the same. I get the message "this world of warcraft account has been closed and is no longer available for use"

And i am pretty sure i have entered my login right. I dont know if someone is trying to hack me, but it just would not make any sence, since ive never shared any account info whatsoever with anyone.

Re: Account banned today. HELP!

PostPosted: Tue Jul 21, 2015 11:00 pm
by Tyrael
You will receive a banned message if you enter your password incorrectly too many times. It will last around 15 minutes. If your account has been inactive for at least 10 days then you may reset your password using the following link. https://en.nostalrius.org/password

Regards,
GM Tyrael

Re: Account banned today. HELP!

PostPosted: Wed Jul 22, 2015 11:17 am
by Lamaj
Thank you for the help. I have resolved the issue. It seems like the problem was only because i wrote the password wrong a couple of times :)

Regards Lamaj