Random Disconnects in Battlegrounds

Account or connection issues

Random Disconnects in Battlegrounds

by Talenos » Fri Jul 31, 2015 1:15 am

This was my original reply to a post I thought was similar because I had not done enough testing to see if it was AV specific:

Markozlo wrote:Ok, i had a lot of disconnects lately, at first i was tripping that server problem have caused it, ok some of them are server related but just recently after server was up and going normally i started to think it might be cause of my net, so i am going on speed test, checking everything works fine. Played world of warships, not a single dc. What could be a cause? Well let me tell you what i did afterwards. I disabled my Avast anti virus program, not a single dc from then on. So in case you have disconnect problems try disabling your anti virus. Cheers


My reply:
I'm having the same disconnect problems. I've been disconnected at random times when my ISP was still up and running. When I get disconnected and try to log in right away, I get the "disconnected from server" message and--a few times after this message--I'll get an "unable to connect to server" message. I'm able to log back on after a few tries, but it becomes a bit difficult to finish battlegrounds when I'm getting booted so many minutes in to a bg and then getting a deserter buff when I log in.

After doing a few days of trial and error, it seems like this is just happening in battleground instances. I will randomly disconnect from the server, go to the log-in screen, and not be able to get back in because of the "disconnected from server" message. When I jump back in the game 30 seconds later, I'm sitting in Org with a deserter buff.

The guild mates and friends I've talked to about this have been unable to help and unsure why this is happening. The only thing I can think of is my hard drive was acting up, I had it backed up and another hard drive installed with the files so I wouldn't have to do everything from scratch.

If someone can help me out with this problem, I would be really grateful. Thanks for reading.
Talenos
Tester
 

Re: Random Disconnects in Battlegrounds

by Viper » Fri Jul 31, 2015 4:40 am

Server side, no issue detected related to your account.
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Viper
Administrator
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