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Bug Tracker says "Access Denied" when trying to submit one

PostPosted: Fri Aug 07, 2015 7:03 am
by Choppybacon
Have several bugs to report. Registered on the Bugtracker site as directed by this thread: https://forum.nostalrius.org/viewtopic.php?f=45&t=17067

However, when I click "Submit new artifact" link (https://report.nostalrius.org/plugins/t ... w-artifact ) , it says "Access denied. You don't have permissions to perform this action."

I did not get any kind of confirmation email or instructions about anything else I would need to do to verify my account on there, so I'm not really sure how I'm supposed to get access to it.

Re: Bug Tracker says "Access Denied" when trying to submit o

PostPosted: Fri Aug 07, 2015 5:05 pm
by AverageJoe
Are you trying to submit a bug without having first confirmed your account? I imagine that could be the problem; not sure if the bugtracker lets users submit bugs without having fully confirmed their registration. Have you tried using a Gmail account to register? I've heard that works best as other e-mail providers are flaky.

Re: Bug Tracker says "Access Denied" when trying to submit o

PostPosted: Sat Aug 08, 2015 8:25 pm
by Choppybacon
Yeah I never received any email from that site to verify/confirm. Tried creating an account again, it said it would send an email. Never got one. When I try to log in again to see if there's a link to send another confirm email, it just says refuses and says "Account Pending".

There's another link at the bottom that says: "If you encounter any problem to login, please send a email to Tuleap administrators"

However, when you click that, the address it gives is: codendi-admin@http://report.nostalrius.org

Which of course is not a valid email. Really at a loss as to how we're supposed to report bugs when the only place to do it is this bugtracker and the bug tracker doesn't work. Got 6 different bugs to report so far...