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can't log in after server crashed

PostPosted: Fri Aug 14, 2015 5:01 pm
by Asgerhørning
Hi after a server crash, i am unable to log in, when i try it says "Disconnected from server" and now it is about 3-4 hours since the server crashed. I've tried everything on the forum. I've tried to remove the WFT folder and log in no help I've tried to replace it didn't help I've tried to change my realm list and it didn't happened either I've tried to use the Esc button when i try to log in then i can change server but when ill set it to Us pvp normal or what so ever it disconnect me again now i am logged in and standing on the nostalrius begins server and it just stop loading at connected.. I can log into other account's but my friends can't log into my account from other computers or any other Ip address To day it is Aug 14 2015 and i really hope you guys can help me so i can keep playing on the most awesome private server! ty

My account name is "Asgerhørning"

Re: can't log in after server crashed

PostPosted: Fri Aug 14, 2015 7:32 pm
by Diametra
My guildie has exact same problem. We've spent hours going through everything. The account cannot be signed on to from any computer with any settings.

Re: can't log in after server crashed

PostPosted: Fri Aug 14, 2015 8:32 pm
by andreasbagge
Going through the same thing. Haven't been able to log in since the crash. Hope it gets sorted.

Re: can't log in after server crashed

PostPosted: Fri Aug 14, 2015 10:31 pm
by Diametra
To follow up, my guildies account is not banned..was checked by GM. she can sign on to test realms and the account can be signed on to test realms from other computers. The account cannot be signed in to game from anywhere.

Re: can't log in after server crashed

PostPosted: Fri Aug 14, 2015 10:47 pm
by Tyrael
Greetings Asgerhørning,

I have applied a quick fix, please test and if you still cannot login then I will escalate this case.

Regards,
GM Tyrael

Re: can't log in after server crashed

PostPosted: Fri Aug 14, 2015 11:08 pm
by Diametra
if that works, can you apply same fix to account name cashew?

Re: can't log in after server crashed

PostPosted: Sat Aug 15, 2015 6:37 am
by andreasbagge
Same goes for my account "andreasbagge" if you wouldn't mind :)

Re: can't log in after server crashed

PostPosted: Sat Aug 15, 2015 2:02 pm
by Diametra
Bump. referring people with similar issues to this one thread for now. If a reset doesnt work, we can see what the commonalities are between those affected. SP's and run a tracert.

Re: can't log in after server crashed

PostPosted: Sun Aug 16, 2015 5:42 am
by alt24
Yer im having the same issue :(

Re: can't log in after server crashed

PostPosted: Sun Aug 16, 2015 6:13 am
by Oculus
Got disconnected, now can't log in for over half an hour.