disconneting

Account or connection issues

disconneting

by 461996105 » Sat Aug 15, 2015 3:17 am

hi gm again

im posting for my guildies name :hxx undead rogue

he was raiding with us on mc last night .after the server down.

he is not able to log in for somereason.

it didint tell him the account is baned or not.the password is correcty.just keep disconnet when he trying to login
.
and he is able to login on a different account with his pc.

so its wired .can u check what is going on with his account ?.thx
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Re: disconneting

by Diametra » Sat Aug 15, 2015 5:44 am

this is being looked into now. It may solve itself with a system reset. All similar posts should probably refer to this one for now: viewtopic.php?f=45&t=18972
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Re: disconneting

by 461996105 » Sat Aug 15, 2015 6:00 am

thx for reponding.do u know how long do it take for fixing it?
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Re: disconneting

by Diametra » Sat Aug 15, 2015 6:15 am

reset tomorrow afternoon perhaps. I cannot speak for nost staff, but they are aware there is an issue and are looking into it.
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Re: disconneting

by 461996105 » Sat Aug 15, 2015 8:43 am

thx for the info
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