Nostalrius Begins - Quality wow vanilla realm (1.12)

Last night i was grinding and a BoE ring dropped (Freezing band), 10-20seconds later there was one of thsoe random server disconnects with a rollback and ofcourse when I finally managed to relog the Item was gone.

Im not sure if this is the correct medium to post this but nobody seems to reply to my ticket and its killing me, to be honest. I never get this type of luck...