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WoW Client crash on startup

PostPosted: Sun Aug 23, 2015 4:55 am
by Silki08
For the past 3 nights I've been trying to get the WoW client to run. What occurs is when I run the exe, there is a black screen then it crashes immediately with no error message. I've done several different types of possible solutions all to no avail. For instance clearing the cache. A common solution to what I am is to clear or delete the WTF, WDB, and INTERFACE files. Those had no effect. I am certain I installed in the correct directory and my computer is an alienware alpha I3.

Does anybody have any ideas on assistance?

Re: WoW Client crash on startup

PostPosted: Mon Aug 24, 2015 1:59 am
by petchx
Hi Silki08

Are you sure no errors are being recorded? In your World of Warcraft directory folders there is a a folder called "Errors" that save Crash text documents. Can you check there for us and report back?

Re: WoW Client crash on startup

PostPosted: Mon Aug 24, 2015 2:40 am
by zerf
Try windowed mode or opengl. For opengl mode add "-opengl" command line parameter (create shortcut add at the end of path add space + -opengl). For windowed mode use parameter " -windowed".

Re: WoW Client crash on startup

PostPosted: Tue Aug 25, 2015 1:47 am
by Silki08
Thank you guys for the replies. I can confirm that there is no file in the errors folder that is located within the directory. As for the shortcut, I am currently failing. Do I change the properties of the shortcut?

Re: WoW Client crash on startup

PostPosted: Tue Aug 25, 2015 2:41 am
by Natrist
Hello Silki08,

I'm sorry to hear you're experiencing issues entering the world of Warcraft.
Unfortunately, you did not provide enough information in your initial post for us to assist you properly.

In order for us to identify the cause of your problem, please provide the following information:
  • operating system version;
  • amount of system RAM;
  • model of graphics card;
  • World of Warcraft installation media (CD/DVD, installer, torrent, etc.);
  • location of the game files (e.g.: C:/Program Files/World of Warcraft);
  • version of anti-virus software, if any

Please also mention any known problems encountered on your operating system in the past weeks, like Blue Screens of Death (BSoD) on Windows, or other memory related crashes.

Re: WoW Client crash on startup

PostPosted: Tue Aug 25, 2015 4:47 pm
by AverageJoe
If it's the dreaded "black screen" problem that minimizes to the desktop, try copying/pasting the following into your Config.wtf file located in the WoW Classic\WTF folder (Open it in a text editor like Notepad), save, then open WoW again:

Code: Select all
SET hwDetect "0"
SET gxColorBits "24"
SET gxDepthBits "24"
SET gxResolution "1366x768"
SET gxRefresh "60"
SET gxVSync "0"
SET gxMultisampleQuality "0.000000"
SET gxFixLag "0"
SET fullAlpha "1"
SET doodadAnim "0"
SET lodDist "80.000000"
SET SmallCull "0.080000"
SET DistCull "350.000000"
SET frillDensity "8"
SET farclip "200.000000"
SET particleDensity "0.300000"
SET movie "0"
SET readTOS "1"
SET readEULA "1"
SET realmList "login.nostalrius.org"
SET realmName "Nostalrius Begins"


See if that works. If it doesn't, try changing the gxResolution to "800x600"