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Problem Logging On

PostPosted: Tue Aug 25, 2015 2:00 am
by Mnorj
Hey there,

I recently changed my password using the in-game feature and I'm now unable to login to the client. I receive the "Unable to Connect" message and after several tries I receive the 15 minute ban for too many incorrect attempts. Logging onto the server's website using my new password works perfectly, so does logging onto my second account. Is there anything you can do to get me online? Is this a common problem? Will I just have to wait until I can reset my password through email?

Thanks in advance

Re: Problem Logging On

PostPosted: Wed Aug 26, 2015 5:14 am
by Mnorj
This issue was fixed by petitioning a GM in-game. Just explain the situation in almost the exact same words and they'll make everything better. Cheers to the staff for getting me back online!