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Cannot log in (Unable to connect)

PostPosted: Thu Sep 24, 2015 3:10 am
by Kthanxbai
Was on earlier today with no problems then tried to log in about an hour ago and wasnt able to. After authentication it just says "Unable to connect" also just "Disconnected from server". I do not think my account would be banned but other people seem to be having the same problem. Any ideas?

Edit:
It is now saying that my account has been closed. Can anyone help me?

Re: Cannot log in (Unable to connect)

PostPosted: Thu Sep 24, 2015 5:10 am
by Nain
The "unable to connect" error occurs when an incorrect password is entered alongside a valid username. The "account has been closed" message is probably occurring because of too many failed attempts, but you might want to open a thread in the Account Issues section if it continues to occur.

Re: Cannot log in (Unable to connect)

PostPosted: Thu Sep 24, 2015 1:34 pm
by Kthanxbai
So this is weird. After waiting a few hours i was able to login last night with the same info i was trying before but now i can no longer log in again with the 'Unable to connect' dialog.

Re: Cannot log in (Unable to connect)

PostPosted: Fri Sep 25, 2015 5:11 am
by Nain
Ensure that your caps lock key is not enabled. You may want to reset your password if it is causing you trouble here: https://en.nostalrius.org/password