Hacked!

Account or connection issues

Hacked!

by fadeout » Fri Sep 25, 2015 10:59 pm

Greetings , my account was hacked.. Oh my God.. all my gold and my character is gone. Someone made a new char with name "Limpywashere". A lot of people told me that got hacked too.. What is going on?? Can you do something? Noone new my password. I have antivirus , i didnt download anything.. Please do something. Thanks
character name : Snobya (undead rogue)
Last edited by fadeout on Sat Sep 26, 2015 12:47 am, edited 1 time in total.
fadeout
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Re: Hacked!

by Robotron » Fri Sep 25, 2015 11:33 pm

They don't do restorations of this nature. Also, edit out your account name.
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Re: Hacked!

by Tyrael » Fri Sep 25, 2015 11:36 pm

Greetings fadeout,

Players are responsible for the security of their accounts. We do not restore items or characters that were lost due to a compromise. It will however be investigated.

Regards,
GM Team.
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Re: Hacked!

by fadeout » Sat Sep 26, 2015 12:46 am

Greetings Tyrael , this is not fair because i was the only one that knew my account and password. Furthermore i searched my computer for viruses or keyloggers. I was searching 2 hours and nothing was found. Its all clear. Please investigate it and help me out. Thanks a lot!
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Re: Hacked!

by zisisfadeout » Sun Sep 27, 2015 6:41 am

Thanks a lot for your investigation........
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