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Forgot Password, Can't Change It

PostPosted: Mon Oct 19, 2015 1:41 am
by Kallord123
A few weeks ago, I made an account for Nostalrius. I have since forgotten my password. when I attempted to change it, I was sent a link on my email. I followed this link, and I was given two spaces to write a password and then to verify that, but above these there is a pink box with the words 'Bad Credentials'. I tried to enter in a new password- putting the same symbols in the box for password and verification- and when I entered this information, the bad credentials box remained, and a larger, empty pink box appeared between it and the now blank boxes for password and verification. Does anyone know why this might be happening, and how to fix it?