[BUG] Character GONE

[Blackadder]

I was playing just 2 minutes ago when the server froze . I got a DC

When I logged in again after about 15 seconds I saw my character screen without my lvl 16 hunter named Blackaddder. He is just GONE

If this is a joke, it is not funny... . If it is a bug please fix it


Account Benedict

Char name: Blackadder, orc hunter lvl 16

location of crash. The venture Co, north barrens. Action: I was looting a bucket to get Slug for a quest.

time. : wednesday 15:38 CET (server time)

[Blackadder]

Ok i logged in on alt.

name is gone from friend list. Just instantly deleted from the database?

What is going on????? I haven't heard about this before and it is a very serious bug.

One moment i am playing. The next moment the game freezes. a DC as happens from time till time. no biggie. Relog, it lets me in after a few seconds. i saw the little turbo queue animation where it counts down from 200 to 0 in a very short time, only seconds.. and BAM character MISSING IN ACTION!

[Krusher]

Hi,
I have posted this also in the GM Forums.
on your alt ingame can you also please make a ticket regarding this event ?
( you can even point to the forum thread also )

since the GM's are busy they can not assist you directly since it will need figuring out what happened.

[Blackadder]

Hi,
I have posted this also in the GM Forums.
on your alt ingame can you also please make a ticket regarding this event ?
( you can even point to the forum thread also )

since the GM's are busy they can not assist you directly since it will need figuring out what happened.

I already made a ticket about it with that alt 10 minutes ago . But I didn't link to this forum post. But i wrote just the same things in the ticket.

I don;t mind if they can't process it immediately, I am already pretty happy with the very quick response time here. Thanks and keep up the good work!

[Krusher]

i know that it is busy hours for the developers and administrators especially during work hours,
so I hope they can help you ASAP!

[Blackadder]

Character is restored


I got a staff reply within 12 hours. (I was asleep at that time) After I replied a private message the next morning I got contacted within minutes telling me to get online in game on another (lvl 1) character.

I got assistance by a GM immediately, checking my identity and 2 minutes later my character was restored.

But his momma wouldn't recognize him cause all his HAIR was gone.

When I mentioned this fact to the GM he told me he could fix that as well. And he did.

All together I want to say I feel this situation was handled as professionally as if it was Blizzard themselves. My compliments staff!