Item Loss from Server Rollback

[Navak]

What is your policy on this? I lost Gem of Serpentis from the server crash and rollback. It would be an annoying 2 hours to rerun the entire dungeon just for that, plus I would get ahead of my leveling partner in XP. Can it be restored?

[Pottu]

Greetings,

we do not restore items.

The GM team.