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My email account got cloesed

PostPosted: Wed Dec 16, 2015 3:44 am
by Melo1111
My email account got closed and I would like to update my New email and change my Password I don't know what happened to it I think i got hacked How do i change my password?

Re: My email account got cloesed

PostPosted: Wed Dec 16, 2015 5:22 pm
by Pottu
Greetings,

you need to have access to the email account that you used to register your account with. There is no other way.

The GM team.

Re: My email account got cloesed

PostPosted: Thu Dec 17, 2015 10:20 am
by chrisbgaming
I got the same problem. My E-Mail Account got closed and now i've got no chance to edit my password or E-Mail my account's using?

This can't be okay. So if i lost my E-Mail Account i won't be able to change my password anymore?

Is my account getting inactive after i did not logged in for a few month? Will it be lost forever if i do so?

Please GM answer on this.

Thank you.

Best regards.

Re: My email account got cloesed

PostPosted: Thu Dec 17, 2015 8:32 pm
by Diametra
If you have access to your characters, you can still change the password in game:

To be ultra-super-duper clear about this, because it took me a minute to get it right myself, here's what ya gots to do.

Go by yourself, ungrouped into an instance. I went into SW stockade.

If my old password was fishstick, and I want the new one to be bellybutton...this is what I would /say exactly:

.account password fishstick bellybutton bellybutton

you will get a confirmation on your screen.

********

If you don't have access to your characters or your email, well...you got nothing to work with my friends.

Re: My email account got cloesed

PostPosted: Fri Dec 18, 2015 9:11 am
by Bazinga
Diametra wrote:If you have access to your characters, you can still change the password in game


.account command doesn't work anymore as far as i know

Re: My email account got cloesed

PostPosted: Fri Dec 18, 2015 9:26 am
by chrisbgaming
The command do not work anymore.

I tried it before i typed in my last reply... It worked before, but not anymore...

So please, i need a feedback from a GM here, because i don't want to play my account anymore, if it won't work to change the password and/or the mail address.

Thank you :)

Best regards!

Re: My email account got cloesed

PostPosted: Fri Dec 18, 2015 12:59 pm
by Diametra
oh boo.

Re: My email account got cloesed

PostPosted: Fri Dec 18, 2015 1:03 pm
by Glenzig
chrisbgaming wrote:The command do not work anymore.

I tried it before i typed in my last reply... It worked before, but not anymore...

So please, i need a feedback from a GM here, because i don't want to play my account anymore, if it won't work to change the password and/or the mail address.

Thank you :)

Best regards!


You got an answer already from Pottu. Everything is tied to your email.

Re: My email account got cloesed

PostPosted: Sat Dec 19, 2015 12:57 pm
by chrisbgaming
will this ever be changed? :'(

Re: My email account got cloesed

PostPosted: Mon Dec 21, 2015 4:17 pm
by chrisbgaming
I mean, if you change to way, how to change your accounts password, there must be way to change your e-mail...

I know it's completely my fault, but i want to play my main, just raised 60 and got my pre-raid ready :oops:

Best regards,