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Your ticket has been edited with a response

PostPosted: Mon Dec 21, 2015 10:01 pm
by Kasen
Hello there,
I got a question regarding in-game ticket system. My ticket is opened for more than a week already and about 4 days ago time to times I started getting the following notification in game chat:
Image

But the ticket status remains opened and the only available options are:
Image

Should I wait for a response more or some kind of an error has occured?

Re: Your ticket has been edited with a response

PostPosted: Sat Jan 09, 2016 12:01 pm
by Scrubnub92
I am experiencing the same exact thing. I had an open ticket and out of nowhere i received this message.

Your ticket has been edited with a response.

When i opened ticket to check there was no response. When i click either save changes or exit, I receive another message.

This ticket has already been completed. Please open a new one.

Help?

Re: Your ticket has been edited with a response

PostPosted: Sat Jan 09, 2016 6:50 pm
by Leythia
Greetings,

Please post a character and server name as well as the Ticket ID to work with.

Best regards,
GM Team.

Re: Your ticket has been edited with a response

PostPosted: Sat Jan 09, 2016 7:24 pm
by FarmerJoe
Just click edit my ticket and the reply will be under your own ticket.
L2P guyzzz

Re: Your ticket has been edited with a response

PostPosted: Sat Jan 09, 2016 8:39 pm
by Scrubnub92
Scrubnub - Nostalrius Begins PvE

I apologize but I'm unable to locate a Ticket ID ingame.