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Banned?

PostPosted: Mon Dec 21, 2015 10:43 pm
by Recknis
Hello, I am banned for unknown reasons, my account:

60 Undead Rogue - Recknis
60 Troll Mage - Kazekage

and some alts.

I couldn't log in at first it said 'unable to connect' as soon as I tried to log in.

Help would be great!

Re: Banned?

PostPosted: Tue Dec 22, 2015 12:14 am
by Velsdra
Hello Recknis,

You can take a deep breath of relief. Your account is not banned. - There must be other reasons why you cannot connect to your account ;) (Clientside)

Greetings,
GM Velsdra

Re: Banned?

PostPosted: Tue Dec 22, 2015 1:22 pm
by Recknis
Hello,

I've reinstalled the game but apperently it's still not working, logging in leads me straight to 'Unable to connect'
my realmlist / patchlist are both correct, I am not making any mistakes typing in my account either, my firewall is not blocking the game. It either says unable to connect or this account is no longer available, while in the bottom right corner it states 'Nostalrius begins'. I am clueless, help me please :(

Re: Banned?

PostPosted: Tue Dec 22, 2015 1:40 pm
by Starbright
Recknis wrote:Hello,

I've reinstalled the game but apperently it's still not working, logging in leads me straight to 'Unable to connect'
my realmlist / patchlist are both correct, I am not making any mistakes typing in my account either, my firewall is not blocking the game. It either says unable to connect or this account is no longer available, while in the bottom right corner it states 'Nostalrius begins'. I am clueless, help me please :(


"Unable to connect" sometimes occur when the user has limited internet access.

Re: Banned?

PostPosted: Tue Dec 22, 2015 6:26 pm
by Recknis
'' The world of warcraft account has been closed and is unavailable for use '', it's either that or unable to connect, I've shut down my firewall to see if that was the case, but it's not :/

Re: Banned?

PostPosted: Wed Dec 23, 2015 12:35 pm
by Recknis
bump

Re: Banned?

PostPosted: Wed Dec 23, 2015 2:55 pm
by Zimba
Are you sure you are typing the correct password?

Whenever i mistype my password i get "Unable to connect" even though the server is up. And when i retype the password correctly i am granted access to the server.

Re: Banned?

PostPosted: Wed Dec 23, 2015 4:12 pm
by Recknis
Yeah I am sure I am typing it correctly, I've deleted the game and reinstalled it, still isn't working :/

Re: Banned?

PostPosted: Wed Dec 23, 2015 4:17 pm
by Recknis
I have made another account to see whether it's an account issue, then I've read the forums and it says my IP is temp banned for approx. ~15 minutes, but this looks like a perm IP ban to me

Re: Banned?

PostPosted: Thu Dec 24, 2015 1:22 pm
by Recknis
bumpbumpbump, cmon admins, I am not able to log in