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banned/closed account

PostPosted: Fri Jan 08, 2016 2:14 am
by eternal
Hello wanted to ask is my account banned or closed on my character Sladka orc warior 38 level i havent played it a couple of weeks is there any reason for it becouse i cant log in my account.

Re: banned/closed account

PostPosted: Fri Jan 08, 2016 2:20 am
by Leythia
Greetings,

Your account has never been banned.

Try to resett your password on https://en.nostalrius.org/password

If that doesn't help, your account probably got banned due to multiple failed login attempts. This automatic IP ban should expire on its own after 1-2 hours.

Best regards,
GM Team.

Re: banned/closed account

PostPosted: Fri Jan 08, 2016 2:20 am
by eternal
Thank you for the fast reply :) keep up the good work guys