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Disappearing Loot--Moira Bronzebeard

PostPosted: Fri Jan 08, 2016 5:47 am
by Artonias
Just after midnight, January 8th, I completed a run of Blackrock Depths with my group. We had opted to kill Princess Moira Bronzebeard, in hopes of her dropping an item for me (the group healer, at the time): 'Hands of the Exalted Herald'. Her corpse was looted shortly before killing the Emperor, and I was happy to see that the item had finally dropped for me. I opted to forego rolling until the fight was over; however, Moira's corpse disappeared promptly after being looted, and we were given the message that "Everyone passed" on the item.

Below is a link to two relevant screenshots, with the message logs shown in the lower-left.

http://imgur.com/gallery/xG7m5/

Please excuse the...'colorful' language. It had been a frustrating run of the instance.

If this item can somehow be restored to me, I would be very interested in doing so. Thank you for your time.

Character Name: Artonias
Realm: Nostalrius PvP

Re: Disappearing Loot--Moira Bronzebeard

PostPosted: Wed Jan 13, 2016 4:38 am
by Naealath
Greetings,

We do not recover any lost items or currency except raid items with the rarity of Epic and above which can be restored in the case of a Server crash/roll-back.

Best Regards,
GM Team