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About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 4:08 am
by hebo198893
Maybe you didn't know what I mean, my account is not buying gold COINS! When my account was stolen, I first think of the game GM! So I spent eight hours to wait for your answer! You said I suspected of gold COINS to buy and sell, then account not my control! Why should I bear all this? I understand gold trading will give me what kind of consequences! So I didn't buy gold! Would you please check my account carefully

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 4:22 am
by Robotron
If you lost control of your account, it's still your fault.

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 4:31 am
by hebo198893
Robotron wrote:If you lost control of your account, it's still your fault.


This is not fair for victims like me! My account stolen, and empty all my gold and equipment! I report to you, but hurt myself! What is this logic? Please consider what I say! Account for me is a kind of emotional reality items! Of hands-on practice account really don't want this murder

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 4:40 am
by hebo198893
Robotron wrote:If you lost control of your account, it's still your fault.

Or would you please give me a chance, I will put my account password keep, will not easily let others know! My password has been changed! I promise such things will not happen for the second time in my account! I really like my account! This is a kind of feeling! But that may be for you is a very simple thing!

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 9:11 am
by hebo198893
hello?

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 11:15 am
by hebo198893
can you tell me why

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 2:37 pm
by Glenzig
All accounts on Nostalrius that have been hacked/comprimised get perma banned for exactly this reason. You were not as careful as you should have been with your account info, so your account was used for trafficing gold. Imagine if they let you keep the account after this happened. The hacker already has your username, and they hacked your account once, they would just repeat the process over and over.

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 2:49 pm
by hebo198893
I will cherish, if there is a second stolen accounts! I will invite you to freeze my account! Because I am afraid to experience the third sad! I really don't want to because hackers brought me the mistakes and lose my account! Ask you to give my account back to me!!!!!!! Henceforth I will strengthen the account protection. To avoid such events happen! I really need it!

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 3:08 pm
by hebo198893
Glenzig wrote:All accounts on Nostalrius that have been hacked/comprimised get perma banned for exactly this reason. You were not as careful as you should have been with your account info, so your account was used for trafficing gold. Imagine if they let you keep the account after this happened. The hacker already has your username, and they hacked your account once, they would just repeat the process over and over.

I waited for you for a whole day in the BBS, I am sure you will understand me this ordinary players bitterness! I really hate hackers,

Re: About my account was closed and my answer

PostPosted: Mon Jan 18, 2016 5:01 pm
by Leythia
Greetings,

We do not recover lost characters/gold or hacked accounts.

Best regards,
GM Team.