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Dear GM, I have a question

PostPosted: Tue Jan 19, 2016 9:14 am
by hebo198893
My account is stolen, so by hackers trading gold, how long my account was closed, please?

Re: Dear GM, I have a question

PostPosted: Tue Jan 19, 2016 9:48 am
by grifinger
Hello!

The security of your account is your own responsibility. Game Masters will not recover stolen accounts (as per the terms of use (https://en.nostalrius.org/terms-of-use) refering to "A: Account Security"
you can read "The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts."

If the hackers are selling/buying gold using your account it is against the Terms of Use(Under Sanctions V: Permanent Ban) And the account will most likely be closed.

-Grifinger

Re: Dear GM, I have a question

PostPosted: Tue Jan 19, 2016 9:52 am
by hebo198893
grifinger wrote:Hello!

The security of your account is your own responsibility. Game Masters will not recover stolen accounts (as per the terms of use (https://en.nostalrius.org/terms-of-use) refering to "A: Account Security"
you can read "The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts."

If the hackers are selling/buying gold using your account it is against the Terms of Use(Under Sanctions V: Permanent Ban) And the account will most likely be closed.

-Grifinger

You can be sure my account is permanently closed?

Re: Dear GM, I have a question

PostPosted: Tue Jan 19, 2016 10:01 am
by grifinger
Greetings!

Please keep in mind that i am not an official Game Master, and therefore do not have access to such details.

But. If your account has been found to be selling/buying gold it will be closed by Game Masters permanently. Game Masters take actions on accounts as according to the Terms of Use (https://en.nostalrius.org/terms-of-use)

-Grifinger

Re: Dear GM, I have a question

PostPosted: Tue Jan 19, 2016 2:16 pm
by Glenzig
by Leythia ยป Mon Jan 18, 2016 4:42 pm
Greetings,

You got your answer already.

This case is closed. Please refrain from creating more Threads about that.

Best regards,
GM Team.

Re: Dear GM, I have a question

PostPosted: Tue Jan 19, 2016 2:32 pm
by Vorfidus
Rekt.