Account lost

Account or connection issues

Account lost

by Tordik » Tue Jan 26, 2016 12:44 am

Hello,

I had another account in this server that I lost access to (forgot the password and e-mail account linked to it). Is it possible to recover it?

Thanks in advance
Tordik
Tester
 

Re: Account lost

by Benevael » Tue Jan 26, 2016 1:14 am

Greetings,

Look in your WTF folder in your WoW installation directory to see if your account name is listed somewhere in there. That may help you remember the account name.

Other than that, we do not reveal account information (like E-mails, account names, etc.) under any circumstances for security reasons. You will need to find or remember the other information.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: Account lost

by Tordik » Tue Jan 26, 2016 3:45 pm

I figured as much. I remember the account name, but I tried several different passwords and the account got banned (to prevent hacking I assume).

Thanks for your time
Tordik
Tester
 

Re: Account lost

by Leythia » Tue Jan 26, 2016 5:30 pm

Greetings,

Your account probably got an automatic IP ban due to several failed login attempts.

If you forgot your password, resett it.
Sometimes a password resett also removes the ban.

Best regards,
GM Team.
Nostalrius Begins Gamemaster | GMT+1
https://en.nostalrius.org/terms-of-use
Leythia
Game Master
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