"invallid account information"

Account or connection issues

"invallid account information"

by Grodgie » Tue Feb 09, 2016 4:26 pm

Hi. Whenever I try to log into the game I keep getting this pop up after I try to log in and I am unsure why because I have entered the correct details and I have no problem when logging in on the site and I have uninstalled and reinstalled the client plenty of times to make sure there wasn't an installation error but I have no idea why it's not letting me log in.

Any help will be appreciated, thanks.
Grodgie
Tester
 

Re: "invallid account information"

by Multikai » Tue Feb 09, 2016 5:01 pm

Post character name (not account name) and realm or they can do nothing. Read sticky post Banned? Read before posting, prior to posting
Multikai
Grunt
Grunt
 

Re: "invallid account information"

by Pottu » Tue Feb 09, 2016 7:11 pm

Greetings,

did you create an in-game account as well as a forum account? As they are separate. Try writing your password in Notepad and then copy+pasting it to the login screen to ensure there are no typos.

The GM team.
User avatar
Pottu
Game Master
Game Master
 


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