disppeared character after disconected

[megapriest]

hello .I have a problem.I login on my character 10.02.16 after disconected and saw that my character is disappeared but i dont deleted it.I dont know what happend.Return my character.Help me please. Character Megapriest.Server Nostalrius pvp.Thank you

[Mimma]

Remove your account name, and write character name instead. Account name is half the information needed to hack your account and should be kept secret and hard to guess.

Also, please check you are indeed on the correct realm - to me it sounds like you chose e.g. PvE realm after logging back in.

[megapriest]

thank you .No i chose pvp.I dont know what to do(((

[Mimma]

I would'nt be the slighest surprised if your account was hacked (dont name your character after your account name!)

So while waiting for an answer from the GM's you should take a crash course in account security so you are prepared when making a new one.

[trorsmang]

thats terrible even worse than what i'm going through. Sorry to hear man, but from what I have seen all week reading these appeals and answers they don't restore lost stuff, characters, or accounts for any reason

account safety is ones own responsibility, and having the same account name as a character name is probably never a good idea if that is indeed the case

[Benevael]

Greetings.

We do not restore characters lost as a result of hacked accounts. Unfortunately the character is just gone. I recommend you review you security practices before creating a new account.

Account security is the player's responsibility.

Regards, GM Team.