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Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 8:21 amby Moshu
Hello there. I have a problem with logging into my main account. It simply says unable to connect no matter what I try. I can log in with other accounts without a problem so the problem is focused on just that account.
What is wrong and how do I fix it?
Re: Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 8:25 amby Mimma
What error are you getting?
Also, did you attempt to log in multiple times with wrong password? In that case you get a temporary ban to avoid brute force hacking attempts
Re: Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 9:20 amby Moshu
Mimma wrote:What error are you getting?
Also, did you attempt to log in multiple times with wrong password? In that case you get a temporary ban to avoid brute force hacking attempts
Unable to connect error. And no, password is correct.
Re: Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 9:25 amby Mimma
It really sounds like either wrong password or a temp. account ban.
Re: Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 9:28 amby Moshu
Mimma wrote:It really sounds like either wrong password or a temp. account ban.
That would be strange as I'm using the same password for my other accounts and I can log into them just fine.
I haven't been playing for a month so I don't see how the account would be temp banned. How do I know if it's banned or not?
Re: Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 9:33 amby Mimma
Post a chacter and realm name from that account, then GM's can checkif/why it was banned.
Re: Unable to connect, but able to log in on other accounts.
Posted:
Sun Feb 14, 2016 10:07 amby Moshu
Mimma wrote:Post a chacter and realm name from that account, then GM's can checkif/why it was banned.
Thank you for your help Mimma.