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character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 12:31 am
by swoldier
been a while since my last login, would love to have my character back.

'swoldier' 60 ud mage

thank you.

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 9:48 am
by Mimma
If you didn't delete it yourself, then you need to review your account security.

- Do you share your account information with anyone? Friend, bother, wife ....
- Is your account name hard to guess? You didn't use your forum name or character name as account name...
- Is your password hard to guess? At least 10 characters long including numbers.

Also, external sources:
- Do you download stuff from suspicious sites?


GM's does not restore characters, so you need to find out how and who deleted it. This is your responsibility - and only yours.

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 3:40 pm
by swoldier
didnt share with anyone.. havnt logged in for months...

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 3:44 pm
by Mimma
You did check you logged into the correct server? Note there are now both a PvP and PvE realm plus additional test servers.

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 4:36 pm
by Viper
Greetings,

Character still exist and isn't banned.

Best regards.

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 6:17 pm
by swoldier
Viper wrote:Greetings,

Character still exist and isn't banned.

Best regards.


Mimma wrote:You did check you logged into the correct server? Note there are now both a PvP and PvE realm plus additional test servers.



ok, making progress here.. thank you.

Do i need to update my nos or something to have my character show? I'm logged into my only account and have no characters showing on the pvp server. All servers are empty.

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 6:19 pm
by Mimma
No, you don't need to update the client.

A longshot is to delete the WDB folder, although I must admit I don't think that helps - but it cant hurt!

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 7:16 pm
by swoldier
Mimma wrote:No, you don't need to update the client.

A longshot is to delete the WDB folder, although I must admit I don't think that helps - but it cant hurt!


going to try reinstalling the client

Re: character dissapeared from pvp server

PostPosted: Mon Feb 22, 2016 9:30 pm
by Xethra
swoldier wrote:
Mimma wrote:No, you don't need to update the client.

A longshot is to delete the WDB folder, although I must admit I don't think that helps - but it cant hurt!


going to try reinstalling the client


This might seem trivial, but ensure you're logged into the correct account as well as have the server selected. Viper said your character still exists. My guess is you're logged into the wrong account, have the wrong server selected, or the wrong IP for the server in your "set realmlist xxx.xxx.xxx.xxx" line.