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Ticket Closed with no response.

PostPosted: Tue Feb 23, 2016 10:31 pm
by Trixyy
Ice Barbed Spear.

Cant select and finish quest.

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Nostalrius customer ticket #32738 completed.


3 day old ticket. Had Korrak killed but it wouldnt let me complete. Tickets shows as completed but has no response from a GM one way or the other.

Re: Ticket Closed with no response.

PostPosted: Wed Feb 24, 2016 7:46 am
by Benevael
Greetings,

Please abandon that ticket and create a new one. Once it is marked complete it no longer shows up as an active ticket for GMs - so regardless of why it was completed without a note or explanation, we can't see the ticket now.

Regards, GM Team.

Re: Ticket Closed with no response.

PostPosted: Wed Feb 24, 2016 6:08 pm
by Trixyy
awesome i can wait another 4 days for an empty ticket /sigh

Re: Ticket Closed with no response.

PostPosted: Wed Feb 24, 2016 7:02 pm
by Pottu
If you have the quest item, you can delete your WDB folder and then return the quest. You were most likely offline at the time so a GM sent you in-game mail to inform you of this. Otherwise you need to abandon and retake/-complete the quest.

The GM team.