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Character missing!

PostPosted: Sat Feb 27, 2016 4:01 pm
by LQCLHJ002
Dear GM,my character was deleted by a hacker several hours ago! could you please recovery it? thank you very very much! I payed my all energy and passions on my rogue since the pve server open,please help me! character name: Nidayede level:60 server:pve

Re: Character missing!

PostPosted: Sat Feb 27, 2016 8:25 pm
by Wrathran
I am sorry for your loss. Unfortunately the Game Masters on Nostalrius have made it very clear that they do not restore deleted characters or hacked accounts ;(

Source: https://forum.nostalrius.org/viewtopic. ... 42#p253021
by Pottu » Thu Feb 25, 2016 4:37 am

Unfortunately we do not restore lost characters. ...

The GM team.


Source: https://forum.nostalrius.org/viewtopic. ... 08#p252923
by Benevael » Thu Feb 25, 2016 1:07 am

Greetings,
...
As a reminder, account security is your own responsibility. We will not help to recover stolen items. If you cannot guarantee the security of your account, your best option is to create a new one, remember the E-mail address that you use, and maintain better security practices so that you don't get hacked again.

Regards, GM Team.